Frequently Asked Questions 

PENSIONS & OAS: 

Does CascadesFS apply inflation to CPP & OAS? 

Yes, inflation is applied to CPP & OAS and then the results are presented in today’s dollars. This makes your CPP and OAS payments appear level over-time on the report because the report is displaying the purchasing power of these payments in today’s dollars. This is consistent with the fact that CPP and OAS payments are indexed according to the Consumer Price Index (CPI) so that their purchasing power for typical consumer goods remains constant over time. 

Does CascadesFS calculate the reduction or increase that would occur from taking CPP earlier or later than 65? 

You can choose to start your CPP at any age between 60 and 70, and you can create as many scenarios as desired to see the difference in taking it different times. The software will request the CPP amount and age at which to start it. It assumes you know what you would receive for CPP at the age you provide so it is up to you to determine the change from the CPP at 65 amount should you wish to take it early or later. 

Currently the CPP amount at age 65 is increased by 8.4% per year (0.7% per month) delayed past 65 up to a maximum of 42% when delayed until age 70. The CPP amount at age 65 is decreased by 7.2% per year (0.6% per month) taken before 65 up to a maximum of 36% when taken at age 60. 

Is survivorship incorporated into the plan for couples (i.e. CPP)? 

At this time survivorship is not calculated in the plan as we assume all spouses live for the entirety of the projection. It is, however, possible to generate what-if scenarios for a single surviving spouse based off an existing couple’s report. Contact us at info@cascadesfs.com for more details. 


FEES & GENERAL COMMENTS: 

What does “unlimited adjustment within 30 days” for the Individuals price mean? 

The package for individuals is a license for 30-days of access to create and save as many retirement plans as desired (ie. unlimited adjustments within 30 days). Anytime after the 30-day period, you can return to the site to view your saved plans online or export them to PDFs for offline viewing but cannot create new plans or make adjustments to existing saved plans. When the license is expired, the plans are 2 

locked in a read-only mode essentially. In the future, if you wish to make new plans or change existing saved plans, you would need to purchase another 30-day license. 

You can create or update plans every year or at whatever frequency you desire but access to do so is purchased in blocks of 30-days at a time. Our tax rates are updated every January according to planned changes or as needed with legislation changes. We release new features for retirement plan generation roughly 4 times per year as well. 

Does CascadesFS generate reports for just one person or a couple? 

CascadesFS can generate reports for a single person or do joint retirement income planning for a couple. The Individuals pricing package allows the user to create single’s plans just for themselves or a couple’s plan for them and their spouse. 

What payment methods are accepted? 

CascadesFS currently accepts any major credit card including Visa, Mastercard and American Express. 

Is CascadesFS a program for consumers or financial planners? 

CascadesFS is a program for both consumers and financial advisors and has pricing plans for both groups. Individuals can purchase a license to create an unlimited number of plans for 30-days for $85 + sales tax. Advisors can purchase a recurring monthly subscription for $125 + sales tax per month, cancellable anytime. 

Will I be able to view my plans after my subscription ends? 

Once your subscription has ended, you will still be able to view all saved reports online and export them to PDFs to view offline. You will not, however, be able to create new plans or modify saved plans. 

Is a copy of the Questionnaire available? 

A copy of our printable PDF fact find questionnaire can be found in the ‘Resources’ menu under ‘Tools’. A direct link to this document is here

Can you run different scenarios once the product is purchased? 

You can run and save an unlimited number of scenarios while your license is active. 3 

Which browsers does CascadesFS support? 

For an optimal experience we recommend using Google Chrome or Mozilla Firefox. Microsoft Internet Explorer, Edge and Apple Safari browsers do not support the full feature set of CascadesFS and are not recommended. 

Is the $125.00 fee for the whole firm or for one advisor? 

The $125.00 fee is for one advisor, for multiuser pricing please contact us at info@cascadesfs.com. 

Can the reports be exported to Microsoft Excel? 

At this time, no. Interactive reports can be viewed online or static versions of the report can be exported to PDF for offline viewing. 

Does CascadesFS offer consultation on retirement planning? 

We are able to connect you to advisors who are trained with using the software. Contact us at info@cascadesfs.com. 

On average, how long does it take to complete the data entry? 

We expect it to take 10-15 minutes to generate your first plan provided you have all relevant financial information available. We would suggest you have recent investment statements, pension statements, and government benefits information. 


ADDITIONAL ASSETS & NON-REG ACCOUNTS:

Can CascadesFS accommodate interest income? 

Yes, interest income will be included as a component of the investment returns projected. 

The asset allocations for each risk profile are predetermined. Can these be modified? 

At this time, the asset allocations listed under each risk profile cannot be modified. 

What assumption does the model make with respect to the proportion of withdrawals from Non-Reg of equity investments that will be subject to capital gain taxes? 

The amount of return that is assumed to be capital gains (rather than dividends or interest) is determined in each risk profile. Our assumption is that the full capital gain that occurs each year is 4 

realized for tax purposes in that year. Furthermore, we assume the non-registered holdings initially have an Adjusted Cost Base (ACB) equal to their market value and then this full realization of capital gains each year causes the ACB to remain equal to the market value for the duration of the plan. 

Will CascadesFS show the corporate account during the drawdown? 

We do not solve for the optimal drawdown of the holdings in a corporate account but you can add a stream of dividends from a corporate account to either spouse in a couple’s plan. So, it is up to the user to determine how many dividends and for how long they will be issued before the corporate account runs out. In contrast, for personal investments like TFSAs, RRSPs and Non-registered savings, we will ask you their current market value and some assumptions about contributions and market returns and the artificial intelligence will use this info to optimise the drawdown of these assets. Essentially, the software will solve for optimal drawdown of personal assets but it is up to the user to determine the drawdown of corporate assets by adding the drawdown as streams of dividend income. Based on the streams of dividend income you request, this will affect the optimal drawdown of personal assets the software determines. 

Will CascadesFS distinguish between eligible and non-eligible dividends from the corporation? 

You can add streams of both eligible and non-eligible Canadian dividends to your plan. 


RATE OF RETURN:

Is sequence of return risk accounted for in the projections? 

We assume no year-to-year variation from the rate return of return determined by your selected risk profile. With that said, we strongly suggest that you consider this risk when planning. 

What’s the rate of return on investments that are assumed for different levels of risk tolerance? 

Our risk profiles and associated asset allocations and returns are as follows: 

Conservative: 70% Fixed Income, 30% Equity – 4% annual rate of return 

Moderate: 60% Fixed Income, 40% Equity – 5% annual rate of return 

Growth: 40% Fixed Income, 60% Equity – 6% annual rate of return 

Aggressive: 30% Fixed Income, 70% Equity – 7% annual rate of return 5 


SECURITY:

How’s the data protected? 

CascadesFS uses an industry standard TLS encryption protocol and all saved data is stored in Canadian data centers. These data centres are managed by Amazon Web Services (AWS). The key benefit of using AWS is their enterprise level security and compliance to industry standards. The AWS infrastructure puts strong safeguards in place to help protect user privacy, and all data is stored in highly secure AWS data centres. For more information on AWS security and compliance, please follow this link: https://docs.aws.amazon.com/whitepapers/latest/aws-overview/security-and-compliance.html 

Who can use the data? 

CascadesFS employees can access the data in order to provide assistance to our users. We do not share or sell your provided data to any third party. 

Is data kept for the company to use? 

We only keep the data for any cases you choose to save so that data can be used to view reports when you access the site. Periodically, this data may be anonymously aggregated by our software systems to monitor the usage of certain features and provide insight for future improvements to the software. 

Upon my request, can my data be deleted? 

Yes – with your request, we can delete any saved reports associated to your account or delete your account entirely to remove any traces of your data from our system. 

Are any portions of the data sold? 

We place great importance on our users’ privacy – none of the information collected by CascadesFS is sold or shared with third parties. 


OTHER QUESTIONS:

Is CascadesFS offered in the USA or elsewhere? 

CascadesFS is not currently available outside of Canada. 6 

Are reports generated in today’s dollars or future dollars? 

CascadesFS reports are generated using real future dollar amounts which are then re-calculated in terms of today’s dollars for display on the reports. We present everything on the report in today’s dollars so that you can compare any two years of the projection and have an apples-to-apples comparison of what that money can purchase (by today’s standards) without having to do any conversions. 

Does CascadesFS write off management fees as a tax deduction? 

Currently, CascadesFS does not allow the ability to write off management fees. At this time, we include deductions for RRSP and defined contribution pension plan contributions, personal tax credits, age credits, pension credits, and dividend tax credits (and federal tax abatement for Quebec) in determining tax deductions. 

Can I set a growth factor for the annual retirement income? 

Your retirement income grows at the provided inflation rate and periods of additional income needs can be accounted for as well. 

Can I adjust my pension value at a certain age? 

CascadesFS allows you to change your long-term pension payment at any age to accommodate a pension bridge or other adjustment. Moreover, you have the ability to indicate whether or not your pension payments will be indexed to inflation. 

Can the questionnaire be saved before generating a report? 

No, however, reports can be saved once they are generated and most sections do not need to be completed before generating. If you run into an instance where you’ve partially completed the questionnaire and run into a question for which the answer is not immediately available, we would suggest leaving the question in its default state (generally a ‘No’ or ‘0’ answer) and generating without those details included. You could then save this partially completed report and return to it later to edit when the relevant information is available. 

Can advisors edit the PDF report cover page? 

Once logged in, advisors can click the ‘Profile’ button on their dashboard to enter their practice details and upload a company logo. The practice information will then appear on the cover page of the report under ‘Advisor Information’ and the company logo will replace the CascadesFS logo in the top-right of each page of the PDF report. 7 

Are there sample reports available? 

Yes – a sample of the web report can be found on the ‘How It Works’ page and a link to download a sample PDF report is available at the bottom of that page by clicking ‘Click Here to See a Sample Report’. 

Can additional non-investment assets be added to the report? 

At this time, Cascades does not track the value of non-investment assets like a home or business. You can, however, add a future lump sum deposit that could represent the proceeds from a sale of real estate, a business or any other physical asset. Future lump sum deposits are also often used to add an anticipated inheritance to the plan. 

Can additional sources of income be added to a report? 

Yes – we have a ‘Custom Income Sources’ section of the questionnaire where you can include additional income sources such as rental income, spousal support, part time work income, registered and non-registered annuities. Any conceivable income stream can be added through this interface by selecting an income of type ‘Other’ and providing a name for the income stream along with all pertinent details regarding its amount, period of receipt, taxable status, and indicating whether or not it’s indexed to inflation. 

Can I specify a different rate of return for each account in my plan? 

At this time, all accounts are projected with the rate of return specified by your selected risk profile. 

Can you shape the retirement income beyond a level payment year over year? 

Yes – you have the option to input up to 10 years or ranges of years with additional income needs above the long-term baseline income you set for your plan. These are often used for things like planned traveling at the start of retirement, future purchase of a vehicle or other big-ticket item in a single year, or allowing more income to provide for long-term care towards the end of life. 

Should my future lump sum deposits be designated in future value or today’s dollars? 

All lump-sum deposits should be given in future value dollars (ie. The amount of money that will be received at the future date). The program will then perform the calculations to present this deposit amount in today’s dollars so this value is comparable to all other dollar figures on the report in terms of today’s purchasing power.


About Cascades and PureFacts:

Cascades, in partnership with fintech leader PureFacts Financial Solutions, provides a software solution that revolutionizes the way advisors can help clients with retirement income planning. 

This leading-edge, cloud-based tool integrates into enterprise platforms for easy and intuitive use by advisors. It accounts for all sources of retirement income, is always current with the tax code, and simplifies the complex task of income planning. 

Cascades empowers advisors to quickly enter the growing retirement decumulation planning space and creates the potential to protect and grow their AUM. 

For more information, please contact: 

Telephone: 1 (888) 297-3506 

Customer Support: info@cascadesfs.com 

Website: www.cascadesfs.com